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customer communication

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10 Actionable Transactional Email Best Practices for 2025
November 25, 2025 in transactional email best practices

10 Actionable Transactional Email Best Practices for 2025

Transactional emails—order confirmations, password resets, and shipping alerts—are the unsung heroes of customer communication. Unlike marketing blasts that fight for attention, these messages are opened at staggering rates, often exceeding 80%, because they contain critical information your customers need and expect. Yet, many businesses treat them as a...